Reference

sgp live Terms & Conditions in Plain English

sgp live Terms & Conditions explain how your account, wallet status, lobby access and policy requests work in Indonesia.

Account stepsWallet rulesPolicy access
sgp live sgp live Terms & Conditions in Plain English
POLICY CONTACT

Three Ways to Resolve Terms Questions

A clear contact path helps when a clause affects your account, wallet status or access request.

Account wording Ask us to explain an account clause before you continue.
Wallet receipt For a DANA, OVO, GoPay or QRIS question, send the transaction reference and receipt…
Access request If access is declined or a policy change affects your account, tell us the…
DATA PRACTICES

How We Apply These Rules

Our Terms & Conditions describe what we collect for account access, how we use it to verify requests, and how you can ask for a correction.

Account records

We use the account details you provide, including your phone number, to process the account step and confirm that a request comes from you. Our Terms & Conditions explain why these details are needed before access and how you can ask us to correct them.

Phone verification

Phone verification connects an account request to the number entered during registration. Never share a one-time code with another person. If the number is wrong, contact us through the stated support route and request an account-detail change under the policy.

Cookies

Cookies can retain sign-in settings, device preferences and the page state needed for the account path. Our policy wording explains their purpose. You can adjust cookie controls in your browser, although some account steps may then need to be repeated.

Wallet evidence

A DANA, OVO, GoPay or QRIS receipt may be checked against the account record when you ask about wallet status. We use the reference needed to trace the request, not your wallet password, and the policy sets out how such records are retained.

Security checks

We may ask for account details that match your record before discussing access or a withdrawal request. This protects the account path when you change devices. We will not ask you to disclose a password or one-time verification code.

Policy changes

When these Terms & Conditions change, we publish the updated wording in the policy area and identify the effective date. Read the new clauses before using the account again. If a change affects your data or access request, contact us for clarification.

Terms & Conditions Questions for sgp live

These answers address the policy searches we receive most often from Indonesian account holders. They cover account acceptance, local access, payment records, device changes, data requests and policy contact steps. The full Terms & Conditions remain the controlling text, and our support route can clarify a clause before you proceed.

Open the Terms & Conditions link in the policy area before completing your account step. The page covers verification, access, wallet records, withdrawals, data handling and policy changes. If a clause is unclear, contact us with its heading and your account phone number.

Yes. Access depends on local law and your own eligibility where you are located. You must check that use is permitted before opening or using an account. Our Terms & Conditions do not replace local requirements, and we may restrict an access request when they apply.

Phone verification helps connect the account to the number supplied during registration and supports account-security checks. Enter your own reachable number, keep the one-time code private, and contact support if the number needs correction before you continue with account access.

DANA and QRIS references may be matched with your account record when we check a wallet status or receipt question. Send only the requested reference through the stated support route. The policy explains the purpose, handling and retention of payment-related records.

You can request a correction by using the support contact shown in your account area. State the data field that is wrong and provide the matching account phone number. We may complete a security check before changing details, as set out in the Terms & Conditions.

The Terms & Conditions still apply when you move between a mobile browser and desktop. Sign in through the same account path, complete any requested verification, and avoid creating a second account. If access changes after the device switch, contact support with the device path.

Use the listed support route and name the policy section, effective date or account action you want addressed. We can explain the applicable wording and record a closure or change request after checking the account details required by the Terms & Conditions.